Returns & Exchanges
Undefeated accepts returns and exchanges on unworn, unwashed items in their original packaging within 30 days of the purchase date. Please note that certain limited-edition releases and final sale items are not eligible for return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original shipping box and include all original tags, accessories, and a copy of your packing slip.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and retain your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.